Steamboat Springs Office:
Office Hours: 8 a.m. to 5 p.m., Monday through Friday, with the exception of holidays.
Local Phone: 970-879-1160
Toll Free: 1-888-873-9832
MAILING ADDRESS FOR PAYMENTS - STEAMBOAT:
2211 Elk River Road Steamboat Springs, CO 80487
NEW CUSTOMER SERVICE LOCATION IN CRAIG AT CITY MARKET
At YVEA we are always trying to improve our customer service experience with our members. We located a temporary office at Yampa Valley Bank in Craig last year, but have continued to search for a permanent solution. We have received feedback from our members that the bank location has not accommodated them in the way we had hoped. After exploring our options we will no longer have a customer service location at the bank, but will offer a payment option at City Market beginning in April.
Members can make cash payments at the City Market customer service desk and check payments using our drop box already located there. For your convenience the service desk will also have connect/disconnect service forms. Please allow 1-2 business days for processing payments made at the City Market location.