August 3, 2017

YVEA SCAM ALERT!

YVEA members have been receiving phone calls from someone claiming they are a collection agency and they are collecting funds for a past due account on YVEA’s behalf.  Please be aware that this is a scam!

In the event that a member’s account is turned over for collections – that member would be well aware of their account being past due and our intent to collect by receiving phone calls from our member service team and a letter stating they may be turned into collections.

If you should get a call from someone claiming to be with a collection agency collecting on YVEA’s behalf, please call our office at 970-879-1160 for confirmation. Use YVEA's SmartHub to view and pay your bill and monitor your power usage. 

Attention YVEA Members:

Beginning July 24, 2017 changes were made to the way customers can enter and exit the Yampa Valley Electric Association (YVEA) office located at 2211 Elk River Road, Steamboat Springs, CO:

• The Elk Road north gate is closed to all customers.

• The Elk Road south gate is opened from 8:00 a.m. until 5:00 p.m., Monday through Friday. 

The temporary adjustments are needed to maintain public and employee safety.