SCAM ALERT!

YVEA members have been receiving phone calls from someone claiming they work for YVEA and need to collect payment for their electric bill - or power will be disrupted.

This is a scam!

You can be assured that you will never get a phone call from YVEA asking to make a payment over the phone to avoid disruption of service.

You will however receive a courtesy call if you have a past due balance.

If you call in to make a payment we must send you into our automated secure system and you must verify your account information in order to make a payment.

You may also come into our offices and pay at the kiosk or online with SmartHub.

It is always good practice if you receive a phone call of this nature from any company calling to ask for payment, especially credit card information, that you ask for a phone number and tell them you will call them right back with your payment.

Please call us if you have any questions. 879-1160

High Fire Danger

With multiple wildfires burning throughout the state and hot, dry weather conditions continuing in the forecast, state fire officials are warning residents about increased fire danger. Many forest preserves and outdoor recreation areas have banned campfires and other open flames, while fire protection districts have also implemented extensive fire restrictions.

Please use caution when operating grills, smokers, vehicles or any equipment that can emit sparks, flames or extensive heat. If you see smoke or flames please contact your region’s fire department or 911. If you come across burned our downed powerlines or poles, call YVEA at 970-879-1160, and do not attempt to move them yourself. Working together, we can keep our families and communities safe.

Yampa Valley Electric Association Changed Business Hours June 4

To better serve our members, beginning on June 4, Yampa Valley Electric Association (YVEA) changed office hours to 7 a.m. to 4 p.m. The days of operation will continue to be Monday-Friday, excluding specific holidays. The decision to modify the lobby/office hours was based on factors that included:

• Better alignment with the needs our members, whose heaviest call periods and in-person visits are between 8 a.m. and 3:30 p.m., with members often waiting outside before the doors open at 8 a.m.
• Improving alignment of department work schedules, which allows for better collaboration, producing improved service to members.

The current process for before or after-hours communications and bill payment remain the same.

Free Light Bulb Recycling Offered
YVEA has partnered with Brite Ideas in Glenwood Springs, CO and Yampa Valley Sustainability Council (YVSC) to accept residential light bulbs at our YVEA Office, 2211 Elk River Road, during regular business hours, Monday-Friday. Please note that this program is for residential light bulbs only, no fluorescent lighting tubes of any size or shape will be accepted. Fluorescent tube bulbs can be taken to the YVSC spring (May 12) and fall community recycling days.