Welcome to Yampa Valley Electric Association, Inc.
Congratulations! You’re now a proud new member/owner of Yampa Valley Electric Association, Inc., (YVEA) – a business owned by the people it serves. The Board of Directors, management and employees of Yampa Valley Electric Association, Inc. welcome you as a member of this not-for-profit electric cooperative. We are proud to be able to provide you with dependable and low-cost electric service.
Cooperative Member Privileges
The member is responsible for paying their bill by the due date or letting YVEA know before we must disconnect service that you cannot pay their entire bill and desire to make arrangements prior to having a serviceman dispatched to disconnect service.
To Avoid Disconnection
You must respond to YVEA by visiting our office in Craig or Steamboat Springs or you must contact YVEA in 1 of these 3 ways:
If electricity is disconnected for nonpayment, YVEA requires the member to pay the total amount due and a re-connection charge. A $140 re-connection charge is applied if the member is reconnected during normal operating business hours. If after normal operating business hours, the customer is required to pay a $330 re-connection charge. Normal operating business hours are 7 a.m. until 3:30 p.m., Monday through Friday, excluding holidays.
Outages and Emergencies
While Yampa Valley Electric Association hopes you never have to experience a power outage of any kind, the following information will help you and your family cope with an outage if one should occur.
Keep a Power Outage Kit on Hand:
What to Do When an Outage Occurs:
Check fuses or breakers in your electric panel, inside and outside.
If fuses or breakers are OK, call YVEA and give your name, telephone number, and actual address of home (or special instructions) and report how long the power has been off.
Check to see if your neighbor’s lights are off. Even if your neighbors’ lights are on, don’t hesitate to call YVEA.
If any member of your family is on a life-support system, please notify YVEA when you report the outage.
It is always a good idea to unplug sensitive electric equipment, such as computers, TVs, and stereos, whenever an outage occurs.
Stay Away from Downed Power Lines and broken utility poles. Please note the location of the downed line or pole and call YVEA immediately. Even lines that look harmless can be dangerous.
Don’t keep checking the freezer or refrigerator. Food will keep much longer if the doors are left closed.
Yampa Valley Electric Association, Inc. is dedicated to providing you with the most reliable, dependable electric service possible. In addition, the following services are available from your electric cooperative for your use in helping to improve the quality of life for you and your family.
- This plan will provide you with 11 equal monthly payments and one payment for “reconciliation”.
- Past payment history in good standing with YVEA is required and the member must have been at their current location for at least 12 months.
- Some consumers find it preferable to designate a third party to receive copies of delinquent notices sent by YVEA.
- For example, an unexpected absence may cause a bill to remain unpaid for a prolonged period; a third party can be notified to possibly avoid a potential disconnect for non-payment.
- The third party is not responsible for the bill and can be a friend, relative, or even an agency.
Automatic Service Transfer
- YVEA will offer automatic service transfers to all property owners.
- If the meter is disconnected at your property, this service will provide for the continuation of electric service by automatically returning the account to your name.
Residential Energy Tips
- Our Member Outreach Department is available to come to your home and make recommendations to reduce energy costs.
- Conservation tips and a greater understanding of where your electric dollar is spent can be gained.
Electrical Safety Programs
- YVEA has an electrical safety program related to electric utility safety and energy awareness.
- The program can be tailored for presentation to schools (elementary and high school), fire departments, civic organizations, or most groups, young and young-at-heart.
- Have your monthly electric bill automatically deducted from your checking account or applied to your credit card.
- You will continue to receive a monthly bill prior to the amount being deducted from your financial institution or applied to a credit card (MasterCard or Visa).