As always, members should be on the lookout for suspicious emails, phone calls, or persons impersonating business employees or charitable organizations. If you get a call from someone claiming to represent YVEA, and they make threats or demand immediate payment, hang up and call us at (970) 879-1160. To learn more about how YVEA collects payment visit https://www.yvea.com/payment-options.
DUE TO COVID-19 CONCERNS PUBLIC ATTENDANCE AND COMMENT WILL BE LIMITED TO REMOTE PARTICIPATION.
TO ACCESS THE FEBRUARY 23, 2021 BOARD MEETING PLEASE DIAL 1-720-735-7789 AND WHEN PROMPTED DIAL 26014898#. VIDEO CONFERENCING IS NOT AVAILABLE. LISTENERS WILL BE ABLE TO COMMENT DURING PUBLIC COMMENT SECTION OF THE MEETING THAT BEGINS AT 12:00 P.M.
*Please note the number has changed from prior months.
As part of our continued commitment to security and reliability we have our scheduled monthly server maintenance tonight, Friday 2/19/2021 from 6:00pm to 8:00pm. During this maintenance window there will be interruptions to SmartHub, Pay-by-phone, and website outage map. Please call 970-879-1160 if you have any questions.
Please check your breakers at your property and below the meter (if applicable) before calling in an outage. This is important because if a YVEA crew is dispatched and the outage is due to a tripped breaker or fuse, you could be charged for the service call.
To report outages please call the local or toll free numbers below:
970-879-1160 or Toll Free: 888-873-9832
The process of restoring power:
Whenever a storm or other incident causes damage to Yampa Valley Electric Association's electrical distribution system, its primary goal is to get the power back on to everyone in the quickest and safest fashion possible.
Yampa Valley Electric Association follows a restoration process that is used by most utilities throughout the industry:
YVEA's first priority is public safety, so crews are sent to remove damaged power lines from the roadways first.
After that, substation power is restored. Sometimes service to hundreds of members can be restored immediately by replacing a fuse on a substation transformer.
Next, the major distribution feeders are repaired. These are the power lines that come out of a substation that have three wires resting on a crossarm.
Tap lines are repaired next. Tap lines carry power to groups of homes from the distribution feeders. You may see your neighbors’ lights come on while yours remain out. This happens when a tap line is repaired, but there is still damage to your individual lines, so your home cannot receive power.