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YVEA COVID-19 Relief Fund
A relief fund has been approved by the YVEA Board of Directors in the amount of $50,000 to assist qualifying Small General and Medium General service members affected by COVID-19 in paying their electric bills. The fund was created with unclaimed capital credits.
The Community Budget Center (CBC) in Craig will be assisting YVEA in approving applications for all Colorado members, both Routt and Moffat Counties. To contact CBC please call 970-824-7898 or email email@example.com. Wyoming members needing assistance please contact YVEA for application process at 970-879-1160 or email firstname.lastname@example.org. Funds will be used to clear 30/60/90 day balances first on a case by case basis. Accounts that are in a current status will also be handled case by case. The approval funding will appear as a bill credit on members electric bill with a description of YVEA COVID-19 Relief Fund.
We recognize that many of our members may be struggling to pay their monthly electric bills during these challenging times. Please know that we are here to assist you by offering extended payment arrangements and assistance information. We encourage our members to contact Member Services at 970-879-1160 or to send an email to email@example.com to discuss payment options.
ON JUNE 1ST YVEA OFFICES WILL REOPEN FOR NORMAL BUSINESS HOURS IN CRAIG AND STEAMBOAT.
Steamboat Hours: 7:00 a.m. to 4:00 p.m.
Craig Hours: 7:00 a.m. to 3:30 p.m.
FACE MASKS ARE REQUIRED TO ENTER BOTH LOCATIONS.
Debit/Credit or ACH Payments
24-Hour Secure Pay-by-Phone – 970-871-2260
Download the SmartHub app on mobile device or pay online at www.yvea.com
MAIL PAYMENTS TO:
2211 Elk River Road, Steamboat Springs, CO 80487
DROP BOX LOCATIONS:
- Main Office – 2211 Elk River Road, Steamboat
- Craig Office – 3715 E. US Highway 40, Craig
- City Market’s in Steamboat & Craig
- Hayden Mercantile
For updates visit YVEA website: www.yvea.com
Yampa Valley Electric Association members can choose easy and convenient ways to pay their bill through a mobile device or automatic deductions.
YVEA offers a diverse way to manage your electricity accounts.
The SmartHub program enables you to view your information from practically anywhere, anytime. A nice feature of the system is the availability of a FREE “app” you can download on your mobile device.
Through SmartHub there are opportunities to report outages, communicate with YVEA staff, view usage history, and pay bills.
Pay online at www.yvea.com using SmartHub icon
24-Hour Pay-by-Phone for Debit/Credit or ACH Payments 970-871-2260
Many people like to know, within a few dollars, what their electricity bill will run each month in order to keep within their budget.
Budget Billing is a way to even out your monthly payments in order to avoid those high spikes that can sometimes occur during the peak usage months.
We take the current twelve (12) month’s history at your service location with and round to the next highest five-dollar increment.
You then pay the same monthly amount going forward. The account is reviewed after six months to ensure there haven’t been any significant increases or decreases in usage; the monthly amount is updated if necessary. The payment amount is then paid for an additional five months with the six month being the a clearing month (account is trued-up). Your average is again recalculated as is was a year ago and you start the process again.
If you are interested in Budget Billing call us at 970-879-1160 or send an email to firstname.lastname@example.org.
To be eligible for Budget Billing, you must have had residential service at your location for one year or more. Additionally, your account also must be current and in satisfactory credit rating.
Budget accounts are reviewed every six months. If your average use has increased or decreased by 10 percent or more, you are notified and are given the option of increasing or decreasing the budget amount, depending on which direction it needs to go.
If the Member becomes delinquent on the Budget Billing Plan, the member shall be required to pay the balance due in full immediately and be eliminated from the program.
Contact us if you wish to discontinue Budget Billing or if you have made any changes in your electricity usage.
Third Party Notification:
Third Party Notification is a service that gives YVEA members the opportunity to designate a third-party to whom notices of discontinuance of service for non-payment will be delivered.
Automatic Payment Plan:
Many members prefer to have their monthly electricity bill automatically deducted from their bank account or charged to their credit card.
The process is easy to set up and is convenient.
Automatic Payment Authorization Form Form must include a voided check if using bank draft.
Drop Box Locations
(Allow 3-7 business days for processing)
Steamboat - Main Office – 2211 Elk River Road
Craig District Office – 3715 E. U.S. Hwy 40
City Market in Steamboat & **Craig
U.S. MAIL: (Allow 3-7 business days for processing)
2211 Elk River Road
Steamboat Springs, CO 80487
**Craig members can make cash payments at the City Market customer service desk and check payments using our drop box already located there. For your convenience the service desk will also have connect/disconnect service forms. Please allow 3-5 business days for processing payments made at the City Market location.
If you should have any questions please call 970-879-1160.
List of Agencies Providing Financial Energy Assistance
Lift-Up of Routt County 970-870-8804
Colorado Low Income Energy Assistance 866-432-8435
Routt County Human Services (LIEAP) 970-870-5533
Community Budget Center – Karen 970-824-7898
Love Inc. 970-826-4400
Colorado Low Income Energy Assistance 866-432-8435
Moffat County Human Services (LIEAP) 970-824-8282
Carbon County Counseling Center 307-324-7156
Wyoming LIEAP 800-246-4221
EAGLE COUNTY (Bond, Burns):
Vail Valley Salvation Army 970-748-0704
Energy Outreach Colorado 303-825-8750